You may return your item for a refund or exchange 30 days from the date the item was purchased, subject to the terms and conditions below. No refunds or exchanges will be made after 30 days from the purchase date. Contact firstname.lastname@example.org for information about returning or exchanging your item.
To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging.
Unless the item is defective, you may only be eligible for a partial refund.
Do not return an item to us until after you have contacted us at email@example.com and have been instructed to return the item.
Unless an item is returned because of our error, you will be responsible for the shipping cost for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance. We are not responsible or liable for returns that are not delivered to us or are lost in transit.
Exchanges of Damaged or Defective Items
Items that are delivered to you defective or damaged may be exchanged for the same item only. If your item is delivered defective or damaged, email us at firstname.lastname@example.org within 30 days of delivery of the item.
Items that are not defective or damaged may not be exchanged.
The following items may not be returned:
The following items may be returned at our discretion for a partial refund:
-- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
-- Any item that is returned more than 30 days after purchase.